A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a diﬀerentiated customer experience. They are relatable, credible, stylish and confident in providing excellent customer service. They should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business
leader and improve store results. The Key Holder leads a team of associates to ensure operational
tasks and procedures are successful as well as opening and closing routines are completed, all
while keeping the customer at the center of everything we do.
Education - High School Diploma / G.E.D. equivalent required.
Retail Experience - 1 to 2 years previous retail experience required.
Supervisor / Managerial Experience - No supervisory / managerial experience is required.
WORK SCHEDULE REQUIREMENTS
Typically required to work more than 32 hours per week, depending on the time of year and needs of the business. The Full Time Key Holder may be required to work most Saturdays and/or
Sundays, as well as the weeks of peak holiday seasons. Hours and days expected to work may diﬀer based on business, local laws and employment contracts, if any.
WHAT YOU NEED TO BRING TO THE JOB
Stress Tolerance Analytical Skills Assertiveness Trustworthy Applied Learning
WHAT YOU WILL LEARN ON THE JOB
Product Knowledge and Brand
Attention to Detail
Register/Point of Sale Use
Asset Protection Visual Merchandising System Skills