Job at I Love Milkshakes

Contact:
Julia
Phone number +1-781-971-3024

Milkshake Lover

Full Time
Posted Tue, Jun 11
Contact:
Julia
Phone number +1-781-971-3024

I Love Milkshakes Lovers are not only exceptional milkshake designers, but customer service is their top priority. They are able to multitask between different positions and maintain composure, dissipating effectively any tension or issue with the customer and his or her order.  In addition to providing the best customer service experience possible, they will need to assist with cleaning and restocking of items at location and in storage.

Senior level position with Full or Part Time 

Requirements: 

  • English Level: Fluent
  • Education: High School Diploma or GED
  • Experience: Previous customer service experience required (1 year or more)

Responsibilities:

  • Provide excellent customer service- Smile, Remember: We serve to our purpose with joy, and happiness
  • Follow all company policies and procedures & notify management of any infractions
  • Perform opening and closing procedures for the business (including cash out)
  • Perform some banking functions such as making deposits, getting change etc. 
  • Resolve issues in the store to assure proper daily operation
  • Promote positive work environment and team building
  • Process orders accurately and in a timely manner
  • Prepare and design milkshakes and bowls to customer specifications
  • Maintain the kitchen, counters, and overall worplace with disciplined cleaning habits
  • Understand all menu items and answer questions regarding drinks, bowls, and preparation options
  • Manage restocking of supplies as needed

Employee must have:

  • Flexibile schedule incuding weekends and holidays
  • Participate in ongoing training and encourage the sharing and development of skills
  • Have a desire to grow within the company
  • Stand for extended periods of times