Service Lead (Key Holder) at Lolli & Pops

Delores Holmes
Phone number +1-646-593-8518

Job Opportunity at Lolli & Pops in Providence Place

Part Time
Posted Thu, Jul 23
Delores Holmes
Phone number +1-646-593-8518

We are seeking results-driven, customer-focused candidates for the Service Lead (key holder) position in the Providence area.  Our management team leaders are passionate, adaptable go-getters who care deeply about their team & community.  They ensure every guest who enters our store has a positive and inspiring experience.  They are visionaries who help create a compelling, and ever-changing store experience the makes Lolli & Pops the destination for our communities candy needs. 

Service Lead responsibilities: 

  • Assist in driving store-level financial and operational results by monitoring KPI targets and taking appropriate action to achieve store targets.  
  • Maintain team focus on guest engagement, suggestive selling, sampling and sharing of product knowledge/Assist in training, developing and motivating team members
  • Assist the chief purveyor with paperwork, ordering, inventory management, mantaining visual standard and store cleanliness
  • Ensure that all policies, procedures and operation driectives are enforced consistently by all team members
  • Be a champion of Lolli&Pops inside and outside of the store


  • Exceptional Interpersonal skills
  • The desire to be coached and mentored--you see potential in yourself and enjoy growing that potential
  • An eye for detail-you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
  • The ability to mulitask-you can prioritize and execute at many different tasks each day
  • A positive attitude and fun loving spirit- you are an optimist who freely embraces your inner child and enjoys having fun while at work

**This job description captures the positions essential responsibilities.  It is not intended to record all duties and expectations of the position as may be communicated and assigned.**