Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.
Essential Job Functions:
Applies and coaches others on 4 Step Selling Techniques.
Achieves Personal Sales Goals of Black Dot/Gold Star Performance.
Achieves 2.0 IPC, Follows Loss Prevention Procedures and controls shrink and expenses. Cleans and maintains good housekeeping. Adheres to Company Dress Code Policy. Delegates daily operational duties. For a full list please review link below.
Minimum 1 year Retail Management experience or 6 months at Windsor working at a store. Proven leadership experience, ability to develop and motivate a team of up to 25 employees. Able to resolve issues as they arise with customers and associates. Communicates well and effectively in a one on one setting and in a group setting
Physical/Environmental Demands: Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.